Last updated: 30. July 2026
1. Introduction
Welcome to SLO-EXO – the International Exotic Animals Expo in Slovenia.
SLO-EXO is committed to protecting the privacy and personal data of all visitors, exhibitors, partners and website users. This Privacy Policy explains what personal data we collect, how we use it, how long we retain it, with whom it may be shared, and the rights you have regarding your personal data when you visit our website, contact us, register as an exhibitor or otherwise interact with SLO-EXO.
We process personal data lawfully, fairly and transparently in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable legislation of the Republic of Slovenia.
2. Data Controller
SLO-EXO is organized by:
DRUŠTVO LJUBITELJEV EKSOTIČNIH ŽIVALI STALGO EXOTIC
Registered address: Preradovičeva ulica 4, 2000 Maribor, Slovenia
Tax / VAT number: 20499647
Email: info@slo-exo.si
Phone: +386 (0) 40 744 882
Website: https://www.slo-exo.si.
3. Personal Data We Collect
The categories and amount of personal data we collect depend on how you interact with SLO-EXO, our website and our services. Some information is provided directly by you, while certain technical information is collected automatically to ensure the secure and reliable operation of the website.
Visitor Enquiries
When contacting us through our contact form or by email, we may collect:
- Name
- Email address
- Telephone number (if provided)
- Message content
- Any additional information you voluntarily provide.
Depending on the configuration of our website, we may also process the date and time of your enquiry and technical information required for security, spam prevention and troubleshooting.
This information is used solely to respond to your enquiry and provide customer support.
Exhibitor Registration
When registering as an exhibitor, we may collect information necessary to organise and manage the exhibition, including:
- Full name
- Company or organisation name
- VAT number (where applicable)
- Billing address
- Country
- Email address
- Telephone number
- Products and services offered
- Animal inventory information
- Veterinary or transport documentation where legally required
- AAny additional information reasonably required for organising the exhibition, complying with applicable legislation or ensuring the safe and lawful participation of exhibitors.
This information is used exclusively for organising SLO-EXO events, communicating with exhibitors, preparing invoices, complying with legal obligations and ensuring the safe and lawful organisation of the exhibition.
Exhibitor information submitted during registration is not publicly disclosed unless required for the operation of the event or required by law.
Ticket Purchases
Currently we officialy sell tickets through external provider MOJE KARTE.
Future Online Ticket Sales
SLO-EXO plans to introduce online ticket sales in the future. Once this service becomes available, this Privacy Policy will be updated to describe how customer information and payment data are processed.
Until online ticket sales are activated, no payment card information is collected or processed through this website.
Automatically Collected Technical Information
When you visit our website, certain technical information may be collected automatically to ensure the secure operation of the website and to improve its performance. This information may include:
- IP address;
- browser type and version;
- operating system;
- referring website (where available);
- pages visited;
- date and time of requests;
- device information;
- server log information.
This information is processed for website administration, security monitoring, troubleshooting, fraud prevention and system maintenance.
4. How We Use Personal Data
We process personal data only where this is necessary for legitimate business purposes, to fulfil contractual obligations, to comply with legal requirements or where you have provided your consent, in order to:
- organise and manage SLO-EXO events;
- process exhibitor registrations;
- process ticket purchases;
- respond to enquiries;
- communicate important event information;
- prepare invoices and accounting records;
- comply with legal obligations;
- maintain website security;
- prevent fraud and abuse;
- improve the operation of our website:
- manage communications with exhibitors and visitors;
- respond to requests submitted through our contact forms;
- maintain records required by applicable legislation.
We do not sell, rent, trade or otherwise commercially disclose personal data to third parties.
5. Payment Processing
Future Online Payments (Placeholder)
SLO-EXO intends to offer secure online payment facilities in the future.
Once online payments become available, payment transactions will be processed through a trusted payment service provider. At that time, this Privacy Policy will be updated to describe:
- the payment provider used;
- the categories of personal data processed;
- the legal basis for processing;
- applicable security measures;
- links to the provider’s Privacy Policy.
Until this functionality is activated, SLO-EXO does not collect or process payment card information through this website.
Online payments will be securely processed by Stripe.
Payment card details will be processed directly by Stripe using encrypted payment systems and are never stored on SLO-EXO servers.
Please refer to Stripe’s Privacy Policy for more information regarding payment processing.
6. Cookies
Our website uses cookies and similar technologies to ensure the proper operation of the website, improve user experience and remember your preferences.
Cookie consent is managed through CookieYes, allowing visitors to accept, reject or customise their cookie preferences before non-essential cookies are stored on their device.
Depending on your preferences and the services available on the website, cookies may be categorised as:
Essential Cookies
These cookies are necessary for the operation and security of the website and cannot be disabled through the cookie banner because they are required to provide the services requested by the user.
Functional Cookies
These cookies remember user preferences, such as language selection or other website settings, to improve your browsing experience.
Analytics Cookies
If enabled, analytics cookies help us understand how visitors use the website so that we can improve its functionality and performance.
Marketing Cookies
If enabled in the future, marketing cookies may be used by third-party services to provide embedded content or measure the effectiveness of promotional campaigns.
Visitors may change or withdraw their cookie consent at any time using the cookie settings available on the website.
A detailed and continuously updated list of the cookies used on this website, including their purpose, provider, duration and category, is available in our Cookie Policy / Cookie Declaration. This declaration is automatically maintained through our CookieYes consent management platform and reflects the cookies currently detected on the website.
7. Embedded Services
Our website may include content provided by third-party services to improve the visitor experience. Depending on your cookie preferences, these services may process technical information when their content is displayed.
Google Maps
Our website includes Google Maps to help visitors locate SLO-EXO event venues.
When Google Maps is displayed, Google may process technical information such as:
- IP address;
- browser information;
- device information;
- approximate location (where available).
Google Maps may only be loaded after you have provided the required cookie consent where applicable. Processing of personal data by Google is governed by Google’s Privacy Policy.
YouTube Videos
Some pages contain embedded YouTube videos presenting SLO-EXO events.
When YouTube content is displayed or played, Google LLC may process technical information including:
- IP address;
- browser information;
- device information;
- anonymous viewing statistics.
Depending on your cookie preferences and your Google account settings, YouTube may also place cookies on your device.
Embedded YouTube videos may use YouTube’s enhanced privacy mode where available. Depending on your cookie preferences and your Google account settings, YouTube and Google LLC may process technical information and may place cookies on your device once video playback is initiated.
Processing of personal data by Google is governed by Google’s Privacy Policy.
Additional third-party services may occasionally be embedded on the website. Where such services process personal data or place cookies, this Privacy Policy and the CookieYes consent mechanism will be updated accordingly.
8. Website Hosting
The SLO-EXO website is hosted by Neoserv d.o.o., a web hosting provider located in the Republic of Slovenia.
Website infrastructure is used to provide secure, reliable and continuous operation of the website.
Website data is hosted on servers located in Slovenia.
As part of the secure operation of the website, our hosting provider automatically processes technical server logs for security monitoring, troubleshooting, system administration and service reliability.
These logs may include:
- IP address;
- browser type and version;
- operating system;
- requested URL;
- referring page (where available);
- date and time of requests;
- HTTP response status;
- user agent;
- diagnostic server error logs.
This information is processed solely for maintaining the security, integrity, availability and reliable operation of the website and is not used to identify visitors unless required for security investigations or compliance with legal obligations.
9. Third-Party Service Providers
To operate our website and provide our services, SLO-EXO uses carefully selected third-party service providers. These providers process personal data only where necessary to perform their services on our behalf, to fulfil legal obligations or where they act as independent data controllers.
Depending on the services used, third-party providers may process personal data in accordance with their own Privacy Policies and applicable data protection legislation.
Our current service providers include:
- Neoserv d.o.o. – website hosting and server infrastructure;
- CookieYes – cookie consent management;
- Google Maps – interactive maps and location services;
- YouTube (Google LLC) – embedded video content;
- Brevo – email communications and transactional emails (if enabled);
- SLO-EXO Exhibitor Registration Platform – management of exhibitor registrations and related event administration.
Planned future integrations include:
- WooCommerce – online order management;
- Stripe – secure online payment processing.
This Privacy Policy will be updated before these planned services become operational.
10. Legal Basis for Processing
We process personal data only where a valid legal basis exists under Article 6 of the General Data Protection Regulation (GDPR).
Depending on the circumstances, processing is based on one or more of the following legal grounds:
Consent (Article 6(1)(a) GDPR)
Where you voluntarily provide your consent, such as accepting optional cookies or subscribing to communications where consent is required.
Performance of a Contract (Article 6(1)(b) GDPR)
Where processing is necessary to respond to your requests, manage exhibitor registrations, organise participation in SLO-EXO events or fulfil contractual obligations.
Compliance with Legal Obligations (Article 6(1)(c) GDPR)
Where we are required to process personal data to comply with accounting, tax or other legal obligations applicable under Slovenian or European Union legislation.
Legitimate Interests (Article 6(1)(f) GDPR)
Where processing is necessary for the secure operation of our website, fraud prevention, communication with visitors and exhibitors, protection of our legal rights, improvement of our services and the efficient organisation of SLO-EXO events, provided that these interests are not overridden by your fundamental rights and freedoms.
11. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, to comply with applicable legal obligations or to resolve disputes and enforce our legal rights.
Retention periods may vary depending on the type of information processed.
Examples include:
- visitor enquiries – for up to 24 months after the last correspondence, unless further communication is required;
- exhibitor registration information – for the period necessary to organise the event and fulfil related legal obligations;
- accounting and invoicing records – for the period required by applicable Slovenian accounting and tax legislation;
- server logs – only for as long as reasonably necessary for security, maintenance and troubleshooting;
- cookie consent records – in accordance with the CookieYes configuration and applicable legal requirements.
Where no legal obligation requires continued storage, personal data is securely deleted, anonymised or otherwise rendered inaccessible once it is no longer required.
12. Data Sharing
SLO-EXO shares personal data only where this is necessary for the operation of our website, the organisation of our events, compliance with legal obligations or where you have requested a specific service.
Personal data may be shared with:
- trusted service providers described in this Privacy Policy;
- public authorities, regulatory bodies or law enforcement agencies where disclosure is required by applicable legislation or a lawful request;
- professional advisers, accountants or legal representatives where necessary to establish, exercise or defend legal claims.
If SLO-EXO undergoes a legal restructuring, merger or transfer of assets, personal data may be transferred to the successor organisation where permitted by law and subject to appropriate safeguards.
We do not sell, rent, trade or otherwise commercially disclose personal data to third parties.
13. Security
SLO-EXO implements appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.
Security measures include, where appropriate:
- encrypted HTTPS/TLS communication;
- restricted administrative access based on authorised personnel only;
- password-protected administration systems;
- strong authentication practices;
- regular software and security updates;
- server-level security monitoring;
- routine backups and disaster recovery procedures where appropriate;
- ongoing monitoring for security incidents and vulnerabilities.
Although no system can guarantee absolute security, SLO-EXO continuously reviews and improves its technical and organisational security measures to maintain an appropriate level of protection based on current technology, identified risks and applicable legal requirements.
14. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data, subject to the conditions and limitations established by applicable legislation.
You have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete personal data;
- request deletion of your personal data (“right to be forgotten”) where legally applicable;
- request restriction of processing under certain circumstances;
- object to processing based on legitimate interests;
- receive your personal data in a structured, commonly used and machine-readable format where applicable (data portability);
- withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal;
- lodge a complaint with the competent supervisory authority.
To exercise any of these rights, please contact us using the contact information provided in this Privacy Policy. We may request reasonable information to verify your identity before responding to your request.
If you believe that your personal data has been processed in violation of applicable data protection legislation, you also have the right to lodge a complaint with the Information Commissioner of the Republic of Slovenia (Informacijski pooblaščenec Republike Slovenije – IP).
15. International Data Transfers
Some of the third-party service providers used by SLO-EXO may process personal data outside the European Economic Area (EEA).
Where personal data is transferred to countries that do not provide an adequate level of data protection under applicable European Union legislation, appropriate safeguards are implemented where required. These safeguards may include Standard Contractual Clauses (SCCs) approved by the European Commission or other legally recognised transfer mechanisms.
Further information regarding international data transfers is available in the respective Privacy Policies of the relevant third-party providers.
16. Children’s Privacy
SLO-EXO welcomes visitors of all ages to its events. However, this website is intended for use by adults and is not designed to knowingly collect personal data directly from children without the involvement of a parent or legal guardian.
If you believe that a child has provided personal data through this website without appropriate parental involvement where required by law, please contact us so that appropriate measures can be taken.
17. Changes to this Privacy Policy
SLO-EXO may update this Privacy Policy from time to time to reflect changes in applicable legislation, our services, website functionality or data processing practices.
Any significant changes will be published on this page together with the updated revision date.
We encourage visitors to review this Privacy Policy periodically to remain informed about how personal data is processed.
18. Contact
If you have any questions regarding this Privacy Policy, the processing of your personal data or if you wish to exercise your rights under the GDPR, please contact us using the details below.
SLO-EXO is not legally required to appoint a Data Protection Officer under Article 37 GDPR. Privacy-related enquiries should be directed to the contact details provided in this Privacy Policy.
SLO-EXO (STALGO EXOTIC)
Email: info@slo-exo.si
Phone: +386 (0) 40 744 882
Address: Preradovičeva ulica 4, 2000 Maribor, Slovenia
Website: https://www.slo-exo.si
