Last updated: 6. 6. 2026
These Terms of Service govern the use of the website https://www.slo-exo.si. and all related online services connected with SLO-EXO, including event information, visitor registration, exhibitor applications, ticket purchases, booth bookings, sponsorship inquiries, newsletters, and other online forms.
The website is operated by:
DRUŠTVO LJUBITELJEV EKSOTIČNIH ŽIVALI STALGO EXOTIC
Registered address: Preradovičeva ulica 4, 2000 Maribor
Tax / VAT number: 20499647
Email: info@slo-exo.si
Phone: +386 (0) 40 744 882.
In these Terms, “we”, “us”, and “the Organiser” refer to Stalgo Exotic. “You” refers to any visitor, user, exhibitor, sponsor, partner, ticket purchaser, or other person using this website or participating in the event.
Acceptance of Terms
By accessing this website, submitting a form, registering for the event, purchasing a ticket, applying as an exhibitor, or using any related service, you agree to these Terms of Service.
If you do not agree with these Terms, you must not use the website or submit any registration, application, or order through it.
Event Information
The website provides information about SLO-EXO, including but not limited to:
- event dates and opening hours;
- venue location;
- exhibitor information;
- visitor information;
- ticket types and prices;
- programme, workshops, presentations, or side events;
- sponsorship and advertising opportunities;
- rules for exhibitors and participants.
We make reasonable efforts to keep all event information accurate and up to date. However, event details may change due to organisational, technical, commercial, safety, legal, or force majeure reasons.
Eligibility
You may use this website only if you are legally capable of entering into binding agreements.
If you submit information on behalf of a company, organisation, association, exhibitor, sponsor, or other legal entity, you confirm that you are authorised to act on its behalf.
Visitor Registration and Tickets
Visitors may be required to register or purchase tickets to attend the event.
Ticket prices, ticket categories, included services, access rights, discounts, and payment conditions are stated on the website or in the ticketing system.
Unless stated otherwise:
- each ticket is valid only for the person, date, event, and access category indicated;
- tickets may not be copied, resold, altered, or misused;
- the Organiser may refuse entry if a ticket is invalid, duplicated, damaged, misused, or obtained unlawfully;
- the Organiser may verify identity, age, company affiliation, or ticket eligibility at the entrance.
For events tied to a specific date or period, EU and Slovenian consumer rules may limit or exclude the ordinary withdrawal right for leisure/event services. Ticketing providers in Slovenia commonly rely on this exception for date-specific events.
Exhibitor Applications
Exhibitors may submit an application through the website or another official channel.
Submitting an application does not automatically guarantee acceptance, booth allocation, category exclusivity, or participation. The Organiser may approve, reject, or request changes to an application at its discretion, especially where necessary to protect the quality, safety, legality, or commercial structure of the event.
After approval, exhibitors may receive a separate contract, offer, invoice, technical manual, or exhibitor rules. If there is a conflict between these Terms and a signed exhibitor agreement, the signed agreement prevails for that exhibitor relationship.
Booths, Exhibition Space, and Technical Requirements
Where exhibition space is offered, the final booth size, position, layout, technical access, electricity, furniture, permits, and additional services are subject to availability and written confirmation by the Organiser.
Exhibitors are responsible for:
- providing accurate company and product information;
- complying with venue rules;
- complying with health, safety, fire, hygiene, and technical requirements;
- obtaining any permits, licences, insurance, or approvals required for their activity;
- ensuring that displayed products, services, claims, and promotional materials are lawful;
- removing their equipment and materials within the required deadlines.
The Organiser may require the removal of materials, products, signage, installations, or behaviour that is unsafe, unlawful, offensive, misleading, damaging to the event, or inconsistent with the approved exhibition concept.
Payments and Invoices
Prices are shown in EURO and may include or exclude VAT as stated on the website, offer, invoice, or ticketing page.
Payments may be processed by third-party payment providers, banks, ticketing platforms, or invoicing systems. Their own terms may also apply.
An order, booking, or registration may be considered incomplete until payment has been received or confirmed.
For business customers, the Organiser may issue an invoice according to the submitted company data. The user is responsible for providing complete and accurate billing information.
Cancellations, Refunds, and Changes
Cancellation and refund rules depend on the type of order:
Visitor tickets
Unless otherwise stated on the ticketing page or required by law, paid tickets for a date-specific event are non-refundable, except where the event is cancelled and no replacement date or equivalent solution is provided.
Exhibitor bookings
Exhibitor cancellations are subject to the separate exhibitor agreement, offer, invoice terms, or written cancellation policy issued by the Organiser.
The Organiser may apply cancellation fees, retain administrative costs, or refuse refunds where costs have already been incurred.
Event changes
The Organiser may change the programme, layout, speakers, exhibitors, opening hours, access rules, or venue arrangements where reasonably necessary.
Such changes do not automatically entitle users to a refund unless the essential nature of the event is materially changed or applicable law provides otherwise.
Event Cancellation, Postponement, or Force Majeure
The Organiser may cancel, postpone, relocate, shorten, or modify the event due to circumstances beyond its reasonable control, including but not limited to:
- natural disasters;
- fire, flood, storm, earthquake, or severe weather;
- epidemic, pandemic, or public health restrictions;
- war, terrorism, civil unrest, strikes, or transport disruption;
- venue closure or technical failure;
- government orders or regulatory restrictions;
- power outage, network failure, or security incident;
- other force majeure events.
In such cases, the Organiser will make reasonable efforts to inform registered users, ticket holders, exhibitors, and partners.
The Organiser is not responsible for indirect losses such as travel costs, accommodation, lost profit, missed business opportunities, production costs, or other consequential damages, unless mandatory law provides otherwise.
User Accounts and Submitted Information
Some services may require account creation, registration, or form submission.
You agree to provide accurate, current, and complete information. You are responsible for updating your information if it changes.
You must not:
- submit false, misleading, or unauthorised information;
- impersonate another person or company;
- misuse registration forms;
- interfere with the website or its security;
- attempt unauthorised access to the website, server, ticketing system, or user data;
- upload malicious code, spam, or unlawful content.
The Organiser may suspend or delete accounts, registrations, applications, or submissions that breach these Terms.
Website Content and Intellectual Property
All website content, including text, graphics, logos, images, videos, layouts, event names, trademarks, designs, and downloadable materials, is owned by or licensed to the Organiser unless stated otherwise.
You may use the website for personal, informational, registration, ticketing, or business inquiry purposes related to the event.
You may not copy, reproduce, distribute, modify, publish, sell, scrape, or commercially exploit website content without prior written permission, except where allowed by law.
Exhibitor and User Content
If you submit logos, photos, product descriptions, company descriptions, speaker profiles, promotional text, or other content, you confirm that:
- you have the right to submit and use that content;
- the content does not infringe third-party rights;
- the content is accurate and lawful;
- the content does not contain offensive, discriminatory, misleading, defamatory, or unlawful material.
You grant the Organiser a non-exclusive right to use submitted content for event-related purposes, including:
- website listings;
- exhibitor catalogues;
- event maps;
- social media announcements;
- newsletters;
- printed materials;
- sponsor and partner communication;
- press and promotional materials.
This right is limited to the promotion, organisation, documentation, and reporting of the event, unless otherwise agreed.
Photography, Video, and Media at the Event
The event may be photographed, filmed, streamed, or otherwise recorded by the Organiser, media partners, exhibitors, sponsors, or authorised contractors.
By entering the event venue, participants acknowledge that they may appear in photos, video, or audio recordings used for:
- event documentation;
- news and press reports;
- social media;
- promotional materials;
- future event marketing;
- internal reporting;
- sponsor or partner reports.
Where required by law, additional consent may be requested, especially for close-up, interview, commercial, or individually focused recordings.
Participants who do not wish to be recorded should contact the Organiser before the event or notify event staff on site. The Organiser will make reasonable efforts to accommodate such requests where practically possible.
Rules of Conduct
All visitors, exhibitors, speakers, staff, contractors, and partners must behave respectfully and lawfully.
The Organiser may refuse entry or remove any person who:
- behaves aggressively, abusively, unlawfully, or dangerously;
- damages property;
- harasses other participants;
- disrupts the event;
- breaches venue rules;
- violates safety instructions;
- misuses tickets, badges, permits, or exhibitor credentials;
- brings prohibited items into the venue;
- acts in a way that may harm the reputation or safe operation of the event.
No refund is due where access is refused or terminated due to breach of these Terms or event rules.
Third-Party Services and Links
The website may include links or integrations with third-party services, including:
- payment processors;
- ticketing platforms;
- map providers;
- social media platforms;
- newsletter systems;
- analytics tools;
- exhibitor systems;
- accommodation or transport partners.
The Organiser is not responsible for third-party websites, services, content, availability, errors, or data processing practices. Use of third-party services may be subject to their own terms and privacy policies.
Privacy and Personal Data
Personal data is processed according to our Privacy Policy.
The Privacy Policy explains what personal data we collect, why we collect it, how long we keep it, who we share it with, and what rights users have under applicable data protection law.
For cookies and tracking technologies, see the section Cookies in our Privacy Policy.
Newsletter and Marketing Communication
Users may choose to subscribe to newsletters or marketing communication.
You may unsubscribe at any time by using the unsubscribe link in the email or by contacting us at info@slo-exo.si.
Exhibitors, sponsors, and business partners may receive operational communication related to their participation even if they are not subscribed to marketing newsletters.
Availability and Security of the Website
We aim to keep the website available and secure, but we do not guarantee uninterrupted, error-free, or always available access.
The website may be temporarily unavailable due to maintenance, updates, hosting issues, security incidents, third-party service outages, or technical problems.
We may modify, suspend, or discontinue parts of the website at any time.
Disclaimer
The website and event information are provided on an “as available” basis.
To the maximum extent permitted by law, the Organiser does not guarantee that:
- all information is free from errors;
- the website will always be available;
- all exhibitors, speakers, or programme items will appear as announced;
- participation will result in any specific commercial outcome;
- business leads, sales, partnerships, or visitor numbers are guaranteed.
Limitation of Liability
To the maximum extent permitted by law, the Organiser is not liable for:
- indirect, incidental, special, or consequential damage;
- loss of profit, revenue, business, data, goodwill, or opportunity;
- travel, accommodation, production, staffing, or logistics costs;
- third-party service failures;
- unauthorised use of tickets, badges, QR codes, or login credentials;
- personal property loss, theft, or damage at the event, except where caused by the Organiser’s proven fault or where mandatory law provides otherwise.
Nothing in these Terms excludes liability where exclusion is not permitted by applicable law.
Indemnity
You agree to indemnify and hold the Organiser harmless against claims, losses, damages, costs, or expenses arising from:
- your breach of these Terms;
- your unlawful use of the website;
- inaccurate information submitted by you;
- infringement of third-party rights;
- exhibitor products, services, claims, or promotional materials;
- damage caused by you, your staff, contractors, guests, or representatives.
Complaints and Dispute Resolution
Complaints may be submitted to:
DRUŠTVO LJUBITELJEV EKSOTIČNIH ŽIVALI STALGO EXOTIC
Email: info@slo-exo.si
Address: Preradovičeva ulica 4, 2000 Maribor, Slovenia.
We will make reasonable efforts to respond to complaints within 30 business days.
Consumers in the EU have rights to clear information when buying goods and services, including information on price, service characteristics, and rights when problems occur.
Where applicable, disputes may also be handled by competent consumer protection bodies, alternative dispute resolution bodies, or courts.
Governing Law and Jurisdiction
These Terms are governed by the laws of Republic of Slovenia, unless mandatory consumer protection rules provide otherwise.
Any disputes shall be subject to the competent courts in Slovenia, unless mandatory law provides for another jurisdiction.
Changes to These Terms
We may update these Terms from time to time.
The updated version will be published on this website with a new “Last updated” date.
For material changes affecting paid registrations, exhibitor bookings, or confirmed participation, we may notify affected users by email where appropriate.
Continued use of the website after changes are published means that you accept the updated Terms.
Contact
For questions about these Terms, contact:
DRUŠTVO LJUBITELJEV EKSOTIČNIH ŽIVALI STALGO EXOTIC
Email: info@slo-exo.si
Phone: +386 (0) 40 744 882
Address: Preradovičeva ulica 4, 2000 Maribor
