Last updated: 13. 7. 2026
1. Introduction
Welcome to SLO-EXO – the International Exotic Animals Expo in Slovenia.
SLO-EXO is committed to protecting the privacy of all visitors, exhibitors, partners and website users. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, register as an exhibitor, purchase tickets or otherwise interact with SLO-EXO.
We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Slovenian legislation.
2. Data Controller
SLO-EXO is organized by:
DRUŠTVO LJUBITELJEV EKSOTIČNIH ŽIVALI STALGO EXOTIC
Registered address: Preradovičeva ulica 4, 2000 Maribor, Slovenia
Tax / VAT number: 20499647
Email: info@slo-exo.si
Phone: +386 (0) 40 744 882.
3. Personal Data We Collect
The personal data we collect depends on how you interact with SLO-EXO and our website.
Visitor Enquiries
When contacting us through our contact form or by email, we may collect:
- Name
- Email address
- Telephone number (if provided)
- Message content
- Any additional information you voluntarily provide
This information is used solely to respond to your enquiry and provide customer support.
Exhibitor Registration
When registering as an exhibitor, we may collect information necessary to organise and manage the exhibition, including:
- Full name
- Company or organisation name
- VAT number (where applicable)
- Billing address
- Country
- Email address
- Telephone number
- Products and services offered
- Animal inventory information
- Veterinary or transport documentation where legally required
- Additional information necessary for participation in the exhibition
This information is used exclusively for organising SLO-EXO events, communicating with exhibitors, preparing invoices, complying with legal obligations and ensuring the safe and lawful organisation of the exhibition.
Exhibitor information submitted during registration is not publicly disclosed unless required for the operation of the event or required by law.
Ticket Purchases
When purchasing tickets through our website, payment information is processed securely by our payment provider Stripe.
SLO-EXO does not collect or store payment card information.
4. How We Use Personal Data
We use personal data only where necessary to:
- organise and manage SLO-EXO events;
- process exhibitor registrations;
- process ticket purchases;
- respond to enquiries;
- communicate important event information;
- prepare invoices and accounting records;
- comply with legal obligations;
- maintain website security;
- prevent fraud and abuse;
- improve the operation of our website.
We never sell or rent personal data to third parties.
5. Payment Processing
Online payments are securely processed by Stripe.
Payment card details are processed directly by Stripe using encrypted payment systems and are never stored on SLO-EXO servers.
Please refer to Stripe’s Privacy Policy for more information regarding payment processing.
6. Cookies
Our website uses cookies to ensure proper website functionality, improve user experience and remember your preferences.
Cookie consent is managed through CookieYes.
Visitors may accept, reject or modify their cookie preferences at any time through the cookie settings available on the website.
Essential cookies required for the secure operation of the website remain active as they are necessary for providing the requested services.
7. Embedded Services
Google Maps
Our website includes Google Maps to help visitors locate SLO-EXO event venues.
When Google Maps is displayed, Google may process technical information such as:
- IP address;
- browser information;
- device information;
- approximate location (where available).
This processing is governed by Google’s Privacy Policy.
YouTube Videos
Some pages contain embedded YouTube videos presenting SLO-EXO events.
When YouTube content is displayed or played, Google LLC may process technical information including:
- IP address;
- browser information;
- device information;
- anonymous viewing statistics.
Depending on your cookie preferences and your Google account settings, YouTube may also place cookies on your device.
Please refer to Google’s Privacy Policy for further information.
8. Website Hosting
The SLO-EXO website is hosted by Neoserv d.o.o., a Slovenian web hosting provider.
Website data is hosted on servers located in Slovenia.
As part of normal website operation, technical server logs are processed for security, maintenance, troubleshooting and reliable service delivery.
These logs may include:
- IP address;
- browser type and version;
- operating system;
- requested pages;
- date and time of requests;
- server error logs.
This information is processed solely for technical and security purposes.
9. Third-Party Service Providers
To provide our services, we use trusted third-party providers that process personal data only where necessary.
These include:
- Neoserv d.o.o. – website hosting
- Stripe – payment processing
- CookieYes – cookie consent management
- Google Maps – interactive maps
- YouTube – embedded promotional videos
Each provider processes personal data in accordance with its own Privacy Policy and applicable data protection legislation.
10. Legal Basis for Processing
Personal data is processed based on one or more of the following legal grounds:
- your consent;
- performance of a contract;
- compliance with legal obligations;
- our legitimate interests, including website security, event organisation, fraud prevention and communication with visitors and exhibitors.
11. Data Retention
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable legislation.
Examples include:
- visitor enquiries for the period necessary to provide support;
- exhibitor registration information for event administration and legal obligations;
- accounting and invoicing records as required by Slovenian accounting and tax legislation;
- cookie consent records according to the CookieYes configuration.
Once retention is no longer necessary, personal data is securely deleted or anonymised.
12. Data Sharing
Personal data is shared only where necessary for the operation of SLO-EXO or where required by law.
Information may be disclosed:
- to trusted service providers listed in this Privacy Policy;
- to competent public authorities where legally required;
- to payment providers for processing transactions.
We never sell or commercially distribute personal data.
13. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or destruction.
Security measures include:
- encrypted HTTPS connections;
- restricted administrative access;
- password-protected administration systems;
- regular software updates;
- server-level security measures;
- routine backups where appropriate.
Although no system can guarantee absolute security, we continuously work to maintain a high level of protection for the information entrusted to us.
14. Your Rights
Under the GDPR, you have the right to:
- access your personal data;
- request correction of inaccurate information;
- request deletion where legally applicable;
- request restriction of processing;
- object to processing;
- request data portability where applicable;
- withdraw consent at any time where processing is based on consent;
- lodge a complaint with the competent supervisory authority.
15. Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in legislation, website functionality or SLO-EXO services.
The most recent version will always be published on this page together with the date of the latest revision.
16. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us.
SLO-EXO (STALGO EXOTIC)
Email: info@slo-exo.si
Phone: +386 (0) 40 744 882
Address: Preradovičeva ulica 4, 2000 Maribor, Slovenia
